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FAQ

Frequently Asked Questions

My Account

Click the “My Account / Order Status” link at the top right side of our site.

Enter your email address.

Select “I am a new customer.”

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Please see our Shipping&Reyurn policy for complete details regarding our return policy.

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “My Account / Order Status” link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

Orders

Click the “Your Account” link at the top right hand side of our site to check your orders status.

Click the “Your Account” link at the top right hand side of our site to view orders you have placed. Then click the “Change quantities / cancel orders” link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable. 

Check the bottom of the page, in “SUPPORT“, there is “TRACK ORDER“, enter the tracking number of the corresponding order number, you can track your order.

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “My Account / Order Status” link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

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